Moved to Whelmar House.
Awarded £500,000 from the Big Lottery Fund under the Advice Plus scheme – for five years – about £100,000 a year.
Not only part securing the paid staff’s jobs for the next five years, this also provided the money to recruit two new part-time welfare benefits advisers.
A part of this bid was the setting up of three new outreaches.
A third bid submitted to the Big Lottery Fund for a five-year £500,000 sustainability project.
IN 2005, our video conferencing project was launched with the personal tuition of Noel Edmonds.
The same year also saw the start of the 'Alternative Office' pilot with the Department for Work and Pensions.
Launch of new three-year Business Plan, award of a new £257,909 Big Lottery Fund grant for new staff and achievement of the disability symbol (fourth quality mark).
The Helpline was featured seventeen times on Granada Action on TV and was the first organisation in the UK to be awarded the DIAL UK Quality Mark; the last of the former Business Plan’s objectives was achieved.
Twenty-first Anniversary celebration, outreach launch and achievement of the Community Legal Services Quality Mark at General Help Level comprising disability and welfare benefits case work.
Award of three-year £132,189 Community Fund grant and recruitment of two welfare benefits advisers.
Strategy Day held to produce a new three-year Business Plan formulated by new manager.
In February 2014 we received a Lloyds Bank Foundation grant towards information and research work.
In January, we received a £62,700 grant from the Henry Smith charity.
IN October we were awarded £289,664 Big Lottery Fund grant to support our new activities for the next three years.
Our proposed re-launch and re-brand has been successfully implemented.
Independent consultancy carried out a complete review at the Charity's invitation.
During our 30th anniversary year our 5-year Lottery bid was extended to a 6th year. We were awarded the Queen's Award for Voluntary Service in 2011.
Nominated for the Queen's Award and successfully retained the CLS Quality Mark and the Disability Tick symbol.
Our new project "Client-led, Volunteer-Focused," is launched, funded by a three-year £42,950 SCOPE bid to maximise our volunteer capacity. Only one application from every eleven was successful and we were one of those funded.